Emergency Contact Details

If you request urgent repairs on your rental property during business hours please speak to your Property Manager.  If you have an urgent situation after hours, please contact our emergency tradespeople on the phone numbers below. 

Electrical:          CSA – 0439 696 041 or Bone Electrical – 0413 997 082

Plumbing:         Pinnacle Plumbing – 0419 019 993 or Mark Leonard Plumbing – (03) 9876 6789

Appliances:       Appliance Doctor – 0468 727 488

Locksmith:        Patterson Locksmith – 1300 061 730

Flood:              Steamtic – (03) 03 9587 6333 or Flood Response – 1300 819 396

Please note that the Contractors will be available for URGENT matters only.
Should you arrange attendance for a non-urgent matter, this may result in the invoice being forwarded to you to pay, as it is an unauthorised repair by the Rental provider.

Urgent Repairs in Rental Properties

Under the Residential Tenancies Act 1997, Urgent Rental Property Repairs are

• A burst water service
• A blocked or broken toilet system
• A serious roof leak
• A gas leak
• A dangerous electrical fault
• Flooding or serious flood damage
• Serious storm or fire damage
• A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering
• Failure or breakdown of the gas, electricity, or water supply
• Any fault or damage in the premises that makes the premises unsafe or insecure
• An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
• A serious fault in a lift or staircase